One of the leading lights of the Travel and Tourism industry, Amadeus Cars, has been named the best car hire agent of the moment.They offer sophisticated technology solutions to travel and tourism orientated businesses. The discovery was made after a survey was conducted by ALTEN Ingeneria who specialise in outsourced technology surveying.
Amadeus Cars named best car hire agent
The survey set out to uncover which car hire operator offered the quickest and most efficient booking service. They covered both call centres and website bookings within their research. They found that Amadeus Cars outshone the competition in this category by a significant margin.
The director of Amadeus Cars, Jerome Vanazzi, said the study highlighted the good work the company is doing to support travel agents during this time of economic gloom. By offering a recognised, top quality service Amadeus Cars is able to increase its chances of securing a greater number of car hire customers as the efficiency equates to a faster and cheaper service.
The study went as far as timing an Amadeus car booking against that of a call centre booking and found that on average, Amadeus was 1 minute 47 seconds faster. They then translated this into monetary terms and claimed that a large travel agent using Amadeus car booking services over a year would save an estimated £80,000 due to their faster response time and greater level of productivity.
